Copyright & Takedown Policy

Two different kinds of material sit on this platform, and this policy covers both:

• The question bank — past examination questions, the tags we put on them, and the solutions and explanations we write.
• User-generated content — doubts, community posts, replies, usernames, profile images, and any image a user uploads.

It also covers trademark complaints, personality and privacy complaints, and requests from an examining body about its own papers.

Two things that resolve most reports faster than a formal notice would:

• A factual error is not a rights complaint. A wrong answer key or a bad diagram should go to support — it reaches the content team the same day.
• Abuse, harassment or a policy breach by another user goes through Community Guidelines, which is a faster route than this one.

Please also note that identifying which paper a question came from — naming an examination, a year and a session — is descriptive use, not a claim of ownership. See Disclaimer.

So that we can act without coming back to you for more, a notice must include all of the following:

• your name, postal address, email and phone number;
• whether you are the rights owner or authorised to act for them, and if the latter, on whose behalf;
• a description of the work you say is infringed, with proof of your rights where you have it (registration number, publication, or the original);
• the exact location of the material on EByAi — the full URL, and the question ID or post ID where there is one. A notice that names a whole section of the site without identifying items cannot be acted on;
• a statement that you believe in good faith that the use is not authorised by you, your agent or the law;
• a statement that the information in the notice is accurate, and that you are the rights owner or authorised to act for them;
• your physical or electronic signature.

• Email — cto@aashita.ai with “Takedown notice” in the subject line. Putting it in the subject is what routes it straight to the officer below instead of the general support queue.
• Post — Grievance Redressal Officer, Aashita Technosoft Private Limited, S8, 2nd Floor, Jagdamba Tower, Amarpali Circle, Vaishali Nagar, Jaipur, Rajasthan 302021

The designated officer for rights complaints is Sunny Dhalia, Grievance Redressal Officer — full contact details on the grievance page.

• Within 24 hours — we acknowledge your notice with a ticket reference.
• Within 15 days — we resolve it: the material is removed or disabled, or we tell you why we disagree.
• Within 36 hours — where we receive a court order or a notification from an authorised government agency, as required by Rule 3(1)(d).
• Within 24 hours — for a complaint about non-consensual intimate imagery or impersonation, as required by Rule 3(2)(b). This route does not wait on the checklist above; write to us and we will act.

Where we can resolve a complaint by editing rather than deleting — replacing a scraped or watermarked figure with our own, for instance — we will normally do that, because it removes the infringing material without taking a question away from students.

We notify the user whose content is affected, unless we are legally barred from doing so.

If we removed something of yours and you believe that was a mistake or that your use is authorised, send a counter-notice to cto@aashita.ai with:

• your name, address, email and phone number;
• identification of the material removed and where it was;
• a statement of why you believe the removal was wrong;
• your signature.

We forward it to the original complainant. If they do not tell us within 21 days that they have started proceedings, we may restore the material — this mirrors the period allowed under Rule 75 of the Copyright Rules 2013.

We keep a record of upheld complaints against an account. An account that repeatedly posts infringing material is suspended and then terminated, under Terms of Use § Suspension and termination. Bulk copying of our own question bank, solutions or analytics is a breach of those terms too, and we enforce it the same way.

A takedown notice is a legal statement. Sending one to remove material you have no rights over — to bury a competitor, or to take down a question you simply found difficult — exposes you to liability for misrepresentation, and we will decline it. We do not remove lawful material on request.

Escalate through grievance redressal, which sets out the routes available to you afterwards — including the Copyright Board, the courts, and the Data Protection Board of India where the complaint concerns personal data.